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Managed Monitoring - Local and Remote
Data Electronics’ Monitoring Services provide 24x7x365 application and equipment monitoring by highly trained and dedicated operations technicians in our Kilcarbery and Northwest Business Park Data Centres.
Our monitoring technologies use an agentless, multi-layered monitoring approach to monitor applications and equipment to isolate and pinpoint issues. Single view reporting provides real-time performance which allows clients to pinpoint performance degradation; identify usage trends; diagnose bottlenecks; and plan for system changes.
This monitoring service does not require the installation of a client or agent on the machines being monitored. The system is SNMP v1, 2 and 3 compatible, can monitor any TCP/IP based network service without clients or agent installation and can execute commands using its own integrated SSH, Telnet and remote Windows command line interfaces.
When an alert status is detected, the monitoring system will display warnings to client and send alert emails within 15 minutes. In addition, it can send SMS text messages to cell phones and other mobile devices, or log calls in the Help Desk, which will trigger automated SLA adherence to ensure maximum coverage for support organisations.
The core benefits of a monitoring solution are:
- Increased service delivery
- High availability and resilency
- Reduces costs and maximises productivity
- Simplifies internal staffing requirements
- Solution implementation is within 30days
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