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Support
Data Electronics provides around the clock support to respond to clients needs when and where it is needed. Customer support is available 24 x 7 x 365 through our Network Operations Center (NOC).
The NOC is managed by a team of highly skilled engineers who have a vast amount of experience in managing customer infrastructures and issue resolution. Their aim to optimise system performance and identify, escalate and resolves issues in advance of system degredation.
Our cutting edge monitoring capabilities enable us to proactively manage IT networks, resolve issues before they impact on the company's operations and facilitates the delivery of a consistent quality service 24 x 7 x 365.
In addition, the Data Electronics’ Web Portal provides clients with access to near-real-time information about their services which gives clients instant access to their critical service data.